Surviving the Search Wars
Local Directories
The pursuit of online information has become an increasingly dynamic and competitive
marketplace during the past three years. Global heavyweights such as
www.google.com, www.yahoo.com, and www.msn.com are backed by massive
resources, making it nearly impossible for new companies to even attempt to compete.
It would seem for new start directories it is almost impossible to aim for the
"catch all" approach, as there are simply bigger companies out there with larger
budgetswho are going to dominate the market for years to come.
However,
there are still a number of innovative directories evolving which are capable of
surviving in this ultra-competitive landscape. The key to this survival is
undoubtedly focusing upon a niche and making sure your site stands out from others.
When performing a web search, users have the choice between search engines
and directories. Directories tend to be categorised by webmasters or a group of
subject expertssuch as the directory http://dmoz.com.
When using such a directory,
the user has the option to either type in a word to facilitate a search through
the directory listings, or they can choose a subject heading, for example "travel".
After clicking on this category, users are faced with lists of several subtopics
such as "hotels" which would then be further split into geographic regions, then
the individual hotel names.
In contrast, a search engine uses automated programs called robots or spiders
to search through its database of websites. The user types a query into a provided
dialog box in the form of a keyword, or string of keywords. The search engine then
uses the robots to follow links and indexes of various websites in order to form
an organised list of results in the user's browser. The world's most popular search
engine, Google, currently has a database of 8,058,044,651 web pages.
With this colossal searching power, it is amazing that any directories are
capable of surviving against the heavyweight search engines. The solution is perhaps
to avoid trying to compete in the first place. For example, if a local directory
run by people familiar with an area is marketed properly, then it can offer a real
service for users, as one of the main problems people have with search engines
is the difficulty in finding local services relevant to them.
Usually this problem stems from a lack of understanding of how to use search
engines correctly. The majority of surfers searching the web for products/services
will expect to find a local supplier just by typing a generalised term, and then
cannot understand why they are faced with 300,000 resultsmany of which are based
in a foreign country.
This is where a regional directory can offer more relevant
results, without the searching knowledge required to make best use of the larger
directories, and hopefully provide the information the person was looking for.
Instead of performing a basic search, users are guided step by step through the
categories.
One new directory which is taking a very innovative approach to the market place
is the-best-of.com ( http://www.thebestof.co.uk/ )
which promotes itself as a "UK directory run by local people for local people".
The idea is that individual people
will take control of a geographical area which they know well and provide users
with their "local knowledge" on local businesses and services.
Although still in its early stages, this is an example of a directory which has found a niche in
terms of the service it offers and isn't trying to tackle the big global
playersa strategy which has destroyed many directories before they have
even started.
It is perhaps as a result of this market gap that Google has recently launched
the beta version of "Google Local". Google Local's results are a combination of
using business-directory information from third-party providers and integrating
it with information about individual businesses from Google's existing database
of website information.
When using this new service, users type both the product they are looking for
and their geographic location. Results are then displayed in three columns, including
business name, address, and URL (if relevant).
Clicking on the link to a business
name displays a business reference page with details about the business, a map,
a button to get driving directions, and Web pages related to the business found
in Google's main index. The new service also offers a degree of personalisation,
allowing users to specify a home location, which is stored on a cookie set by Google.
Overall, it seems that that the ways and means we search for information on
the web is set to continuously evolve over the coming years. This landscape is
almost certainly going to be dominated by the big players such as Google and Yahoo.
However, it is clear that as long as you have a quality, comprehensive directory
that doesn't cast its net too wide then it is possible to survive and even compete
in this dynamic marketplace.
Resources: http://www.thebestof.co.uk/
(Regional entertainment and information in the UK)
--Peter Scott is a researcher for the internet
marketing company Optimiser and a regular contributor to discussions on search
engine marketing and directory building. E-mail: press@optimiser.co.uk
Local Search Resources
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